Introduction - Technical


Realtime tracking and reporting

Mtracking is hosted on our dedicated web server which means that our servers perform all tracking and reporting functions. Conventional software used by many other services do not have the capacity to perform real-time tracking and reporting; remote hosting allows us to track, analyse and produce high quality reports for you to read 'live' on the web or download to your desktop for off-line browsing. You can set up customised reports to be regularly auto-emailed from the site to decision makers desks or download to MS Word, PDF or Comma Delimited files.

Scalability is the key to high traffic sites

Our remote hosting solution provides the right balance of IT support and server flexibility to accommodate the most bandwidth hungry website.

No down time with software installation!

Mtracking is a remotely hosted service, there is no software for you to install or download. All you need to do is to add a small piece of HTML code into your website to make the system work. The next time your pages are accessed your Mtracking service will be up and running and ready to analyse your site activity!

Online reporting and analysis

Every piece of data collected by Mtracking is provided 'live' and in realtime reports available on the web. Simply log in via your browser to view the progress of your site at any time.

Desktop or email access to your site information anywhere, anytime

Because of the way that Mtracking has been designed, your information is made available to you regardless of your location. Should you find yourself away from your office, you can still keep abreast of developments with your site. You can issue or change passwords easily through our customer service team.

In Depth, Visitor, Marketing and Site Traffic Reports
Detailed visitor analysis, IP address information, entry and exit pages for each user.
Page popularity over day, week and month
Pathways and exits
Time spent on site for each user
Members module reporting

Customer Support

Customer support is free. Email our Help Desk on support@mtracking.com, our customer service team are here to help you with any query you may have.

Upgrades

Mtracking is a progressive service with new features being added periodically. We keep our Mtracking Members fully informed about new services by email, and endeavour to include as many customer requests as possible in our product upgrades.